May
19
5 reasons to give your boss for running a Quick Start business process improvement programme
1. It will enable him to gain top-down commitment to a programme of business change
Commitment to a programme of change should, but doesn’t always, start at the top of an organisation. Quick Start enables that to happen by presenting a compelling business case to take to the Board that aligns operational improvement with corporate goals and leads to the delivery of rapid and visible financial returns.
Quick Start engages the FD, COO and CEO, empowers the business improvement team, positively positions the quality team and provides valuable tools that ease and improve managers’ ability to deliver.
2. It will widen and deepen an existing programme of change
Quick Start can be used with any part of an organisation. Its rapid delivery of visible process improvement impresses senior management and enables quality or business improvement teams to drive a progressive programme of change. Used as a pilot it generates enthusiasm, energy and deep insight into opportunities for operational improvement. Repeated as a post-pilot expansion programme it enables change to be broadened into new departments, locations or countries.
3. It will inform subsequent business improvement programmes
Strategic, top-down change is very different from tactical, bottom-up change. The two generate different results and usually require different tools for their enablement. Not so with Quick Start and Qmap. The Quick Start programme can enable either strategic or tactical change to be rapidly effected and our Qmap process management tool caters for both.
When used strategically, Quick Start enables operational priorities to be aligned with financial and corporate targets and provides the foundation on which to build a highly prioritised organisational effectiveness programme.
Used tactically, Quick Start facilitates deep insight into value chain improvement, creating unparalleled operational clarity and the rapid identification of opportunities for efficiency gains.
4. It will deliver unparalled process clarity across the organisation
Whether an organisation is mapping processes for the first time, converting procedures to processes, revising workflows or preparing for an ERP installation, Quick Start can help. From the big strategic picture, through human operations to machine level workflow instructions Quick Start delivers unparalleled clarity right through the business. Interdepartmental dependencies become clearer, over-extended or dysfunctional processes become apparent and the reality of operational practice versus instruction is revealed.
The human result is that employee adherence to procedures improves and a sense of common purpose develops throughout the organisation, with staff, partners and suppliers all becoming actively engaged in a process of improvement. At a process level, human activity leads seamlessly into workflows. Effectiveness and efficiency analyses can be undertaken, processes streamlined and detailed BPMN programming undertaken ready for insertion into process automation systems such as ERP or BPMS programmes. The whole is unified by our Qmap software, enabling compliance, effectiveness and efficiency from the human to the machine level.
5. It will facilitate deep operational compliance which can be extended across the value chain.
As through Quick Start, formal and informal procedures become much more visible, so the ability to detect and correct non-conformances increases right across the value chain, including suppliers. The management of formal compliance to any particular industry standard is straightforward and audits become simpler, less painful and quicker.
All of this is aided by Qmap, the longest-established process management tool in the market, which, in addition to linking to internal management systems is now the de facto standard for many external auditors. Qmap files with corrective action histories embedded can easily be exchanged with auditors supported by a range of detailed audit management reports. Qmap is often recommended by ISO assessors as the process management software of choice for those organisations seeking a range of voluntary accreditations such as ISO 9001, ISO 9001:2005, ISO 14001, ISO 18001, ISO 22000, ISO/TS 16949 and ISO/IEC 27001 and industry-specific standards such as AS9100 and Solvency 2.
