In 2008 IBM and ‘The Register’, produced a report entitled: ‘BPM: lessons from the real world’. In it, the authors proposed seven factors which they discovered were critical for the successful application of Business Process Management (BPM) initiatives. In the first in a series of seven white papers, we look at the first issue proposed [...]
Bernardo Tirado recently published an interesting case study on what he referred to as Business Process Re-engineering and to which we would refer as BPM. His experience of managing a process project is very common and the approach he takes, although not rocket science, is sound and practical. In many ways BPM projects are similar [...]
Infosys have just produced a very good article on the confusing world of Business Process Management. See http://www.infosysblogs.com/setlabs/2010/09/. We will be looking at this further in our series of articles on BPM. In the meantime if you need any explanations on any of the terms used, just give us a call at E Squared or [...]
E Squared provide an update on 7 success factors for successful BPM, originally proposed by IBM and The Register in 2008
It seems as if the BPM world is at a crossroads. The movement which started in the nineties as a means to aid human compliance and switched its focus in the naughties to human avoidance or tight human control is now not sure where to go. Whilst the BPM industry is still in love with [...]
This was the conclusion of a report by Ovum earlier this year: 2010 Trends to Watch: Business Process Management. It also appears to be the consensus of the BPM professional community, especially in relation to the use of flowcharts to facilitate business user comprehension and collaboration. As one professional recently commented: Anyone who has seen [...]
We would like to address a thorny and controversial issue and in doing so would value your comments. Can process management, usually seen as a very tactical operation, be applied to organisations in such a way that it might enable them to improve their corporate performance? In particular can process be used as a tool [...]
Chaos,the natural state for an entrepreneurial business is difficult to manage. So managers turn to process tools to help. Should we be surprised about this?
1. It will enable him to gain top-down commitment to a programme of business change Commitment to a programme of change should, but doesn’t always, start at the top of an organisation. Quick Start enables that to happen by presenting a compelling business case to take to the Board that aligns operational improvement with corporate [...]