Companies that employ highly skilled labour often tolerate inherent wasteful practices due to the powerful ‘can do’, entrepreneurial attitude that bright people apply to their work. Not only can this cause corporate indifference to the sheer hard work it takes to succeed, but it can also mean waste actually grows as clever people enthusiastically create [...]
What is the role of the End User in business improvement? How has this role changed with the evolution of BPM and the move towards Lean BPM? Are End Users suffering from an identity crisis? This article examines the issues and raises further questions for debate.
Many organisations are currently blighted by severe overstretch. Whilst is is easy to understand why, what are the practical means to prevent it’s pernicious implications and avoid the mistakes of the past?
Over-documentation causes delays, confusion, inconsistency, lack of compliance, increased risks, increased error incidence, elongated and ineffective audits, project over runs and a range of costs associated with all of these. This is a prime area for effectiveness improvement and my simple 3-Step method shows you how.