Back in the eighties, when Michael Porter published his seminal work ‘Competitive Advantage’, the importance of understanding detailed business activities became evident. Specifically Porter determined that activities provide the vital bridge between strategy and implementation and that a successful, powerful business strategy is not a vague visionary idea but a particular configuration of activities which [...]
Proposals for a new hybrid organisational model present exciting possibilities to reduce costs and increase productivity in many businesses. This model is just as applicable now, in a recessionary economy as it may be in the future. But to make it work, it needs another ingredient: a redefinition of BPM. In a recent Institute of [...]
Companies that employ highly skilled labour often tolerate inherent wasteful practices due to the powerful ‘can do’, entrepreneurial attitude that bright people apply to their work. Not only can this cause corporate indifference to the sheer hard work it takes to succeed, but it can also mean waste actually grows as clever people enthusiastically create [...]